What is managed cloud?

In the managed cloud, the client forgets all of the above and lets expert companies take care of the administration and carry out tasks such as architecture implementation, operation, monitoring and reporting, as well as performing performance adjustments, make backups and implement a disaster recovery plan. In this cloud model, if the client finds a problem, just pick up the phone and an expert will be attending to the situation immediately, if it is not that the solution is already implemented before the client speaks with a representative.

To put it in other words, in the conventional cloud the client only rents a space, while in the managed cloud he hires a space and a team of experts that provide maintenance and manage it according to his needs. The differentiator between the two clouds is that whoever rents the managed cloud has the assurance that it has support staff available 24 hours a day, 7 days a week without the need for an internal IT department, which allows you to delegate Responsibility for your systems to someone else and focus on sales, design, content creation or whatever your business knows how to do.


Of course, trusting the management of the systems to an external company does not mean that there will be no problems, so customer service becomes of paramount importance and this is an area in which the managed cloud places special emphasis. 
Without a doubt for those startups that start, the managed cloud is the best option, because it allows them to focus on their business area and forget the hiring of personnel, systems management, payroll and other situations related to the implementation of an entire department of information management.


Even though the managed cloud operation model has many advantages, it also faces several challenges, especially in large companies that already have an IT department in which the chief technology officer has already invested money and resources from the company to establish a data center. In these cases, the managed cloud seems not to make much sense and could even be considered a threat to the technology department, but at one point those systems will have to be renewed, and the chief financial officer will be in the position to decide between spending again on infrastructure and pay payroll for dozens of employees, or delegate everything to the cloud and forget about the headache that represents the management of an IT department. The decision seems simple.

Know More: what is a managed switch

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